Terms of Service

Updated: 28 July 2026 (Singapore Time, SGT)

1. Services

towin provides football fixtures, scores, data and news; account and community features; and individually purchased in-depth match reports. We do not accept or place bets, link to betting platforms, provide betting tips, or promise betting profits. Some features depend on third-party data, verification and payment services, and availability may vary by network, region, media rights and provider rules.

2. Creating and using an account

• Registration information must be genuine and accurate and able to receive verification codes. You must not use another person's email address, phone number, Google or other third-party platform account, name or avatar.
• Users who cannot consent or act independently should use the service only with a guardian's consent and guidance.
• An account may be used only by authorised people. You must not buy, sell or rent accounts, register accounts in bulk, or bypass verification and rate limits.
• When you sign in through Google, SMS or email, register or sign in with WeChat or QQ, or link a WeChat, QQ, Apple ID, Facebook, X, Telegram or Alipay account, you must also comply with the provider's applicable terms.
• Google sign-in and registration are available only in supported regions outside Mainland China. A new Google-linked account must set a towin password; the verified Google email address can then be used to sign in or reset that password. An email address or third-party identity already linked to another account is never merged automatically.
• Phone sign-in, registration, password reset, and WeChat/QQ verification currently accept only Mainland China +86 numbers. Calling codes for other countries or regions are not available. You may also create an account by email where the page offers that option.
• On a supported Apple device, you may create a Passkey and confirm sign-in with Face ID, Touch ID or the device's system unlock method. The device system and your chosen credential manager control where a Passkey is saved and whether it synchronises across devices. We cannot select or recover a device-side copy for you.
• You must not use a VPN, proxy, virtual location, forged request or similar method to evade registration verification, regional restrictions or security measures.

3. Account security

Use a secure password that you do not reuse on another website, and protect verification codes, Passkeys, signed-in devices and third-party accounts. Do not give anyone a verification code or sign-in information. Sign-in expires after 7 consecutive days without authenticated activity, and a single sign-in lasts no more than 30 days. When a third-party sign-in or verification capability is not enabled, its entry point remains closed. If you discover an unauthorised sign-in or other unusual activity, sign out immediately, remove the relevant Passkey under Settings — Account and Security, and email support@towinsports.com.

To the extent permitted by law, you are responsible for losses caused by voluntarily sharing credentials, using an insecure device or breaching these Terms. Nothing in this clause limits any liability we have under applicable law for our own fault.

4. Community content and user responsibility

You retain all rights you hold in your original content and remain responsible for content you publish, repost or upload. By publishing it, you represent that you have the right to use its text, images and other materials, and grant us the non-exclusive licence needed to store, display, transmit and back it up and to operate the community features.

Community views belong to the users who post them and do not represent towin. Unverified rumours, predictions or personal judgements must not be presented as official information, actual results or established facts.

5. Prohibited conduct

When using towin, you must not:

• Post unlawful, fraudulent, false, defamatory, infringing, hateful, harassing, violent or sexual content, or content that discloses another person's private information;
• Put unlawful sexual content, terrorist or hateful symbols, scam advertising, gambling, drug or weapons trading, contact details or traffic-diverting QR codes in a display name, bio or avatar; or impersonate towin, an administrator, customer support, the system, a moderator or the site operator;
• Impersonate a player, club, media outlet, towin staff member or another user, or falsify verification, match data, sources or expert status;
• Send spam, flood the service with advertising, post deceptive links, manipulate likes or comments, or use bots for bulk registration or posting;
• Probe, bypass or undermine human verification, verification codes, rate limits, access controls or other security measures;
• Distribute malicious code, attack interfaces, scrape, enumerate, bulk-download, copy, mirror or republish protected data without permission, or disrupt towin or a third-party service;
• Without written permission, use towin pages, data, original compilations or content arrangement for model training, data mining or a content library that could replace the service;
• Post or distribute links to betting platforms, betting-on-behalf services or promises of guaranteed betting returns, or use towin for gambling fraud, money laundering or other unlawful activity.

6. Content moderation and account action

To maintain community safety, comply with the law or respond to a valid rights claim, we automatically check posts, comments, match-chat messages, display names, bios and avatars, with human review where necessary. Content that violates the law or Community Standards may be rejected, visibility-limited or deleted, and inappropriate profile changes may not take effect. Automated checks can make mistakes. Anyone facing an immediate risk of self-harm or other danger should contact local emergency services or a trusted professional immediately.

For repeated or serious violations, we may restrict functions, revoke sessions or ban accounts. A temporary ban does not end automatically. To prevent a new account from evading an active ban, we may take corresponding action against accounts confirmed as belonging to the same person through a verified email address, phone number or third-party identity. We do not automatically ban another account solely because an IP, device, display name or contact detail in public content is the same.

A temporarily banned user may use their verified email address on the Account Appeal page to submit one appeal. If approved, the account will be restored; if review confirms the violation, the ban may become permanent. Permanent bans have no public appeal process, but clear enforcement errors may be corrected internally. An appeal cannot restore content that must be removed by law.

7. Sports data, news and third-party links

We try to use reliable data sources, but live scores, line-ups, odds, news and fixtures may still be delayed, corrected, incomplete or unavailable because of upstream outages. Content is for football information only and is not betting, investment, medical, legal or other professional advice. Verify important information with the competition organiser or another authoritative source.

Third-party links, players, identity authentication and information services are operated by the relevant third parties. We do not control their continued availability or give additional assurances about content or services independently provided by them.

8. Single-item paid content and refunds

• Paid content is sold individually at a standard price of CNY 9.90 per item. Before payment, checkout shows the item's actual amount, currency and payment method. This is not a subscription and does not renew automatically.
• The purchase button is disabled when content has not been published, the payment channel is not enabled or the current device does not support the corresponding method. We do not charge for placeholder content. Actual availability of Visa, Mastercard, American Express, Apple Pay, Alipay, WeChat Pay and PayPal is determined by the checkout page and the payment provider's real-time response.
• Being redirected to the payment page, seeing “success”, or closing the payment window does not mean we have received your payment. We deliver the report to the purchasing account only after the payment provider confirms the transaction. Do not pay again while confirmation is pending.
• Digital content is delivered to the purchasing account immediately after payment confirmation. If the system fails to deliver, a duplicate charge occurs, the amount is wrong, the content was withdrawn before payment, or the law requires a refund, email customer support for review. Provide the signed-in account and our order number; do not send a card number, security code or payment password. We aim to respond within 5 business days. An approved refund is returned to the original payment method, and the provider or card issuer determines when it arrives. Other refund rights after the full content has been delivered normally are governed by applicable law. Access to the corresponding content may be revoked after a successful refund, payment reversal or chargeback.
• A single-match in-depth data report contains only football data from verifiable sources and editorial analysis. It does not provide betting recommendations or betting access, place bets on anyone’s behalf, or promise returns; nor does it constitute gambling or investment advice.
• Only the account that purchased a report may view it on towin. You must not copy, print, resell or distribute it, share the account, or give access to unauthorised people. The page displays the user ID, Singapore time and a tracking code, and checks access authorisation while the report is open.
• A web page cannot completely prevent system screenshots or external photography. If content is leaked, we will manually review identifiable watermarks and viewing records; we will not automatically ban an account based only on a blurred screenshot or weak association.

9. Intellectual property

Interfaces, code, original writing, data selection and page arrangement created by towin are protected by applicable law. Without permission, they must not be scraped in bulk, copied, republished, used for model training or reused commercially.

Rights in match facts themselves, team and competition names, media content, trade marks, images and third-party data belong to their respective rights holders. We do not claim third-party rights as our exclusive property. Unless expressly permitted by applicable law or authorised in writing by the relevant rights holder, this material must not be copied, sold, mirrored or extracted in bulk, or used in a way likely to confuse its source or replace the original service.

10. Service changes and interruptions

We may change, suspend or discontinue features for maintenance, security, compliance, data-source or product reasons, and will provide notice where reasonably practicable. We do not guarantee uninterrupted service, permanently complete data or availability of every third-party capability in every region.

11. Limits of responsibility

To the fullest extent permitted by applicable law, we are not liable beyond what the law requires for network failures outside our control, third-party outages, upstream data errors or unlawful user conduct. This does not exclude liability for intentional misconduct, gross negligence or any liability that the law does not permit us to exclude.

12. Account closure and termination

After signing in, you can request account closure under Settings — Account and Security. A successful submission immediately ends all sessions. Signing in again within three days automatically cancels closure and retains the account. If you do not sign in again within three days, the account enters an irreversible deletion process that can no longer be cancelled by signing in. Deletable data such as profile information, sign-in identities, personal favourites, followed topics and browsing history is deleted or de-identified. The minimum necessary records may be retained as required by law to comply with legal obligations or handle payment or security disputes.

13. Changes to these Terms and contact

We may update these Terms when the service or legal requirements change. Material changes will be reasonably signposted on the website. Continuing to use the updated service means accepting the new Terms. For a temporary-ban appeal, use the website's Account Appeal page; for sign-in problems, reports, refund reviews or other issues, email support@towinsports.com.

This page is a plain-language explanation of the website's service rules and is not legal advice.